FAQ

Questions, answered simply.

How do I request a service?+

Choose a service and tap the WhatsApp button. Share your needs and preferred date and time, and our team will reply personally.

How are prices decided?+

Every request is quoted individually via WhatsApp, based on the service, scope, location and timing. We do not publish fixed prices.

Is my preferred date confirmed when I send a message?+

No. A preferred date and time is a request. Your service is scheduled only after you accept the quotation and complete full payment.

Which areas do you cover?+

We currently serve Kuala Lumpur and Selangor. Availability in your specific area is confirmed with your quotation.

When do I pay?+

Full payment is made after you accept the quotation and before the service is scheduled. Payment details are shared via WhatsApp.

What does "Enquiry Only" mean?+

These services are being prepared. You are welcome to send an enquiry, and we will let you know whether we can assist.

What does "Coming Soon" mean?+

The service is not yet open. Bookings and quotations are not available for it at this time.

Do you provide medical treatment?+

No. SaHa Health Assistance is non-clinical accompaniment, and SaHa Medical Care supplies products and rental equipment only.

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